Chief of Staff

Seattle, WA

Ada Developers Academy is a non-profit, tuition-free coding school for women and gender diverse adults. We focus on serving low income people, underrepresented minorities, and members of the LGBTQIA+ community. Our program consists of two highly immersive parts: six months of focused instruction, and five months of internship at partner companies, where students refine their skills working on real-world code.

About this position

We are looking for a Chief of Staff to provide comprehensive support to our CEO, Director of Operations, and Board of Directors in both a tactical and strategic manner. As a member of our Operations team, you will also be responsible for driving the internal rhythm of the business and communications with our team. This is a full-time position (40 hours per week).

Core responsibilities

Administrative Support (50%)

  • Provide comprehensive support to the CEO; direct and ensure a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the company
  • Coordinate Board of Directors and Executive Team meetings, including creating and sending meeting materials, scheduling, and following up after meetings as needed
  • Proactively propose board resolutions to ensure that the Board of Directors meet their governing and fiduciary responsibilities as outlined in the organization’s bylaws
  • Provide a bridge for smooth communication between the CEO and staff, demonstrating leadership to maintain credibility, confidentiality, trust, and support with the senior leadership team
  • Work with the Executive Team to coordinate the CEO’s outreach activities to staff, students, partners, donors, volunteers, etc
  • Manage CEO’s expense reimbursement and company credit card submission, ensuring accurate and timely reporting
  • Support CEO travel logistics as needed

Internal Communication (25%)

  • Schedule and manage the agenda and speakers for Monthly All Hands, Monthly Business Review, Bi-Weekly All Staff Standups, and weekly Executive Team meetings
  • Manage the creation a distribution of Ada’s Monthly Business Review dashboard and reporting document
  • Monitor and maintain #announcements and #general slack channels
  • Manage internal communication related to OKRs and Performance Management and ensure deadlines are met

Rhythm of the Business (25%)

  • Identify opportunities to improve business efficiency and effectiveness, devise and implement solutions
  • Support the Operations team in systems management and cross-department coordination 
  • Advise the Operations team on business processes and systems to improve business operations
  • Create and implement a regular cadence for all staff retreats
  • Identify opportunities to improve internal communication, devise and implement solutions
  • Create and maintain annual organizational calendar
  • Capture meeting notes and document key decisions/next steps, ensure follow ups are complete
  • Execute and summarize the quarterly staff NPS process

Essential qualifications

  • 3+ years of experience in business administration
  • Exceptional and empathetic written and verbal communications skills; ability to thoughtfully craft communications to reflect the audience
  • Strong ability to prioritize and execute effectively across multiple streams of work
  • Excellent organizational ability and attention to detail
  • Salesforce fluency and an ability to pick up new technologies quickly (in addition to Salesforce, we use GSuite, Slack, Zoom, Rippling, and more)
  • Demonstrated ability to adapt to change and operate in a growth stage company
  • Outstanding relationship building skills, with a proven ability to cultivate effective and authentic relationships with staff, students, board members, and community members alike
  • Ability to mediate and influence others to achieve a shared vision
  • Drive to achieve Ada’s mission and change the face of tech 
  • Demonstrated embodiment of Ada’s SECRETS in a professional environment

We hope to be drivers of change, and believe having a team of diverse backgrounds will enable us to strengthen our impact for others. Ada is proud to be an equal opportunity employer, and is committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at careers@adadevelopersacademy.org.